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Business Technology Solutions

The Problem

Services and Solutions

Hardware Repairs & Software Support

In most cases, this is either a work station or server. Blue screens and lockups are not always hardware problems. Operating Systems can be corrupted which give similar problems as if it were a failing hard drive.

If your systems are over 3 years old then they may be in need of some attention.  
All hardware will fail at some point! Business continuity is ever more important to preserve employee productivity. This is why it is best to monitor the machines and perform regular drive and fan replacement at the 2.5 year threshold. Dusting out the cooling fans is something that can't be overlooked. As overheating is the number one cause of hardware failure.

Some times things just get tangled up and you need help to sort things out.

Keeping machines in tip-top shape saves money - it increases staff productivity!

I recommend a spare machine in every business environment - especially if there is just one or two staff members.
Networking - Routers, VPN, Security

This is often overlooked after installation. Leaving the systems vulnerable to cyber attacks. With increasing internet services coming onboard, it is an issue to be addressed.
I will update routers, validate VPNs, check over switching and check load balancing and continuity.

Web Filtering is a service I offer to just filter all the junk and evil on the Internet. (Covered below under Cyber Defense)
Data Backups

Backups are needed to recover files and databases. Cherry pick one file to restore from months ago or whole set of data after a disaster.

Disaster preparation is vital, because  nobody ever says "I wish I never had multiple backups of my ONE OF A KIND DATA!"

Can you honestly ask yourself, "Am I reasonably confident that I can recover nearly all, if not all my data after a crash or disaster?"
3.2.1. Rule

There is no excuse for not having a minimum of 3 sets of your data on 2 different mediums, and one of those sets being offsite.

Without your data, how do you move on? Business Continuity comes to a grinding halt. Sure it costs money, but data is your business. It's worth every penny to be able to access multiple copies of your data!

It's just 'Smart Business'.

Contact me for a customized solution and pricing.
Printers and Scanners
They can really be a pain in the...
It's not you, they are complex machines and for no reason it seems they just revolt and stop functioning correctly. Before you take a hammer to it, give me a call.
Data Recovery
Not everyone has good backups before they come to me. Many times the computer is dead, or the drive is corrupted.
Every situation is different and requires different tools and different amounts of time to recover data, photos, and videos. Please call to discuss your issues!

Cyber Defense

About 60 % of Small Companies close within 6 months of a data breach. Data loss and confidential data being exposed, can be devastating to the wellbeing of a business.  

Hackers either want to steal your identity or encrypt your data files (including backups) to hold at ransom.

Human error remains the highest cause of successful phishing attacks worldwide, as 97% of users fail to identify phishing emails. (Security Affairs)

47% of Business Owners never give a thought to a Cyber Defense plan.

Can you name the 4 gateways that hackers use to exploit your systems?

The median small business received 94% of its detected malware by email. Just because it was detected doesn't mean it was stopped!

Cybersecurity statistics indicate that there are 2,200 cyber attacks per day, with a cyber attack happening every 39 seconds on average. The cost for United States businesses will be in the Tens of Billions in 2023. World wide it's expected to be near 8 Trillion US dollars.

Read what the FBI has to say about some of the steps you need to take.
https://www.fbi.gov/how-we-can-help-you/safety-resources/scams-and-safety/on-the-internet

Vulnerability

How to Defend

Password Management

This may not be high on your priority list because you have a clever password you use everywhere. Hackers look for the low hanging fruit, like a service you subscribe to. When they get all that info, then they start checking it against other lists. Eventually they have enough info to build a profile and go after the "Pay Day".
First,  your login to your machine should always be different from all your other passwords. In a network environment it should be changed several times a year.

Second you definitely need business passwords separate from personnel passwords. Money related passwords should be separated from both. Some folks even need to separate investing from banking.

The bottom line you need a plan that you can follow and clear secure method of recovery.
Email Spam Control and Security

Spam is a time waster.
Malware is evil, period.

94% of Malware comes through email. Most free email accounts spy on your emails and open the door for malware.
Super Solid Email Solutions!

Over a 99% Spam Catch Rate with a 0.003% false positive rate.

Leading edge, AI driven anti-phishing solution with the newest “zero-day” threat protection and intelligence.

Double anti-virus protection so your spam blocking and phishing protection is twice as effective.

Spam and Malware filtering is $2.50 a month per account.

Email Accounts with filtering is $5.00 per account per month.

Microsoft Exchange with Office 365 $23 a month per account, with filtering.

The Human Factor

People make mistakes. A human may click on the wrong thing.
Open an email with a bad link.
Surf in a bad place.
Be duped by Scareware.
I offer a "Zero Tolerance Malware and Virus Control"

Only authorized programs can run on the machine or server. Stopping dead in the tracks,  "Zero Day Viruses" which is a terrible threat because the misuse of Artificial Intelligence is used to get by the majority of current anti-virus systems.

Scanning and reporting to owners and managers.

This is only $2 a month per machine.
Web Filtering.

Humans will surf in places they think are safe. They may think free is a good thing but we all know everything has a cost. Compromise is too BIG of a price tag for any business to pay.
Custom Category Web Filtering Service

While this is not a perfect system. It is very effective in filtering out 99% of subject matter you choose to filter. This filter also filters search engine results in the image and video selectors.

These are most of the options that a business can filter to keep your business on point with reasonable safety on the Internet.

Alcohol, Anonymizer Proxy,  Chat, Community Sites, Compromised, Criminal Skills / Hacking, Dating, Download Sites, Entertainment and Videos, Gambling, Games, Hate Speech, Illegal Drugs, Job Search, Mature, Nudity, Online Ads, Phishing / Fraud, Pornography, Portal Sites, Sports, Spyware and Malicious Sites, Tobacco, Violence, Weapons ...

Starting at just $20 month per location. High traffic or larger organizations will be priced accordantly to DNS requests.

Other Services

VoIP Phone Systems.
Voice Over Internet Protocol Systems have really matured and are widely accepted for their robust power and flexibly to work seamlessly across several locations.

With the ability merge calls and messages in a Web app and Phone app making VoIP Phone Systems the right move for the savvy business owner.

From 1 line to 200 lines, I have cost effective solutions with 24/7 365 day tech support.
Merchant Services

Point of Sale Systems
Web Interface
On-the-go Systems
Credit Card Machines
No Account Fees
No Contracts to trap you into so-called Free Equipment Programs.

Transaction Fees $0.09 or less depending on volume.
Basis Point Fee $0.0017 or less based on volume.

I am super competitive writing deals that are said to be below wholesale pricing.

I have POS Systems to meet all of your needs to control your transactions and cash.
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