The Problem
Services and Solutions
Hardware Repairs & Software Support
Blue screens and lockups are not always hardware problems. Operating Systems can be corrupted which give similar problems as if it were a failing hard drive.
Neglect is real - I can fix this.
All hardware will fail at some point!
This is why it is best to monitor the machines and perform regular drive and fan replacement at the 2.5 year threshold. Dusting out the cooling fans is something that can't be overlooked. As overheating is the number one cause of hardware failure.
Keeping machines in tip-top shape just makes computing better.
Some times you need a little help with the Operating System or help with some software issues. I can do a remote session with you to get you some help quickly.
Networking
Wifi and Mesh Networks
I can install routers and nodes to give you strong secure Wifi throughout your entire house no mater how big it is.
Web Filtering is a service I offer to filter all of the junk and evil on the Internet out of the search results. (Covered below under Cyber Defense)
Data Backups
Backups are needed to recover files and databases. Cherry pick one file to restore from months ago or whole set of data after a disaster.
Disaster preparation is vital, because nobody ever says "I wish I never had multiple backups of my ONE OF A KIND DATA!"
Can you honestly ask yourself, "Am I reasonably confident that I can recover nearly all, if not all my data and photos after a crash or disaster?"
3.2.1. Rule
There is no excuse for not having a minimum of 3 sets of your data and photos on 2 different mediums, and one of those sets being offsite.
Saving all of your data and photos is a good practice. Never get that pit in your stomach when something goes wrong and you have a life time memories and photos on a dead machine.
Please contact me for options and pricing.
Printers and Scanners
They can really be a pain in the...
It's not you, they are complex machines and for no reason it seems they just revolt and stop functioning correctly. Before you take a hammer to it, give me a call.
Data Recovery
Not everyone has good backups before they come to me. Many times the computer is dead, or the drive is corrupted.
Every situation is different and requires different tools and different amounts of time to recover data, photos, and videos. Please call to discuss your issues!
Hackers either want to steal your identity or encrypt your data files (including backups) to hold at ransom.
Over 52% of data breaches are due to human error.
Can you name the 4 gateways that hackers use to exploit your systems?
Vulnerability
How to Defend
Password Management
This may not be high on your priority list because you have a clever password you use everywhere. Hackers look for the low hanging fruit, like service of some kind. When they get all that info, then they start checking it against other lists. Eventually they have enough info to build a profile and go after the "Pay Day".
First, your login password to your machine, should always be different from all your other passwords. In a network environment it should be changed several times a year.
Second you definitely need business passwords separate from personnel passwords. Money related passwords should be separated from both. Some folks even need to separate investing from banking.
The bottom line, you need a plan that you can follow and clear secure method of recovery.
Email Spam Control and Security
Spam is a time waster.
Malware is evil, period.
94% of Malware comes through email. Most free email accounts spy on your emails and open the door for malware.
Human error remains the highest cause of successful phishing attacks worldwide, as 97% of users fail to identify phishing emails. (Security Affairs)
Over 99% Spam Catch Rate with a 0.003% false positive rate.
Leading edge, AI driven anti-phishing solution with the newest “zero-day” threat protection and intelligence.
Double anti-virus protection so your spam blocking and phishing protection is twice as effective.
Email Accounts with Spam Malware filtering are $5.00 a month per address.
The Human Factor
People make mistakes.
A human may click on the wrong thing.
Open an email with a bad link.
Surf in a bad place.
Be duped by Scareware.
I offer a "Zero Tolerance Malware and Virus Control"
Only authorized programs can run on the machine or server. Stopping dead in the tracks, "Zero Day Viruses" which is a terrible threat because the misuse of Artificial Intelligence is used to get by the majority of current anti-virus systems.
Scanning and reporting to the parents.
This is only $2 a month per machine.
Web Filtering.
Humans will surf in places they think are safe. They think free is a good thing but we all know everything has a cost.
Compromise is too BIG of a price tag for any family to pay.
While this is not a perfect system. It is very effective in filtering out 99% of subject matter you choose to filter. This filter also filters search engine results in the image and video selectors.
These are most of the options that a home can filter to keep your reasonably safe on the Internet.
Alcohol, Anonymizer Proxy, Chat, Community Sites, Compromised, Criminal Skills / Hacking, Dating, Download Sites, Entertainment and Videos, Gambling, Games, Hate Speech, Illegal Drugs, Job Search, Mature, Nudity, Online Ads, Phishing / Fraud, Pornography, Portal Sites, Sports, Spyware and Malicious Sites, Tobacco, Violence, Weapons ...
Starting at just $10 month.
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